ubazz's commitment to responsible gaming
ubazz believes that entertainment should be enjoyable — never a burden. Our responsible gaming tools help you set limits, take breaks, and stay in control at all times.
Gaming should be for fun, not for stress
Online gaming and betting can be an exciting form of entertainment when enjoyed with the right mindset and within set limits. On the ubazz platform, we ensure from the very start that your experience stays positive and controlled. We believe every player has the right to create the right environment for themselves — and we provide all the tools needed to do that.
Gaming-related problems affect many people around the world. However, with the right tools, awareness, and timely action, these problems can be resolved. At ubazz, our goal is to create an environment where entertainment and responsibility go hand in hand.
ubazz is for players aged 21 and above only. Minors are not permitted to create an account or play.
ubazz's responsible gaming tools
The six tools below will help you stay in control at all times.
Set a deposit limit
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it cannot be increased before the designated period ends — but it can be lowered immediately.
Session time limit
Set a maximum play time for yourself. When the session ends, ubazz will automatically log you out so you are not tempted to play for longer than intended.
Temporary break (time-out)
If you feel you need a break, you can temporarily suspend your account for anywhere from 24 hours to 30 days. During this time, logging in or making a deposit will not be possible.
Self-exclusion
If you are experiencing long-term problems, you can apply for an extended self-exclusion. During this period, your account will be completely inactive and no promotional messages will be sent to you.
Betting history review
You can view your full betting history, a summary of wins and losses, and total spending at any time. This transparency helps you make informed decisions.
24/7 Support
Our support team is by your side any time of day or night. If you have concerns about gaming, contact us via live chat or at [email protected] — help is available in Bengali.
Recognise the signs of problematic gaming
Gaming problems do not always appear suddenly — they tend to grow gradually. If you notice the signs below in yourself or someone you know, it is time to seek help.
- A tendency to play beyond your budget or place bets using borrowed money
- Continuously placing more bets in the hope of winning back lost money
- Withdrawing from family, friends, or work to focus on gaming
- Lying about or hiding your gaming activity
- Being unable to stop playing or feeling anxious when you try
- Gaming affecting your sleep, eating, or daily routine
- Feeling irritable or restless when you stop gaming
How to get help
Honestly assess yourself
Ask yourself questions about your gaming habits. If the signs above apply to you, have the courage to acknowledge it — that is the first step.
Contact ubazz support
Write to us via live chat or at [email protected]. We will help without judgment and keep your information confidential.
Activate a limit or exclusion
Deposit limit, time-out, or self-exclusion — activate whichever you need from your account settings or through support.
Seek professional help
If needed, consult a professional counselor or mental health specialist. Gaming addiction is treatable — you do not have to face it alone.
21+ age requirement and identity verification
Age verification is mandatory when opening an account at ubazz. After registration, age must be confirmed through a national ID card or other valid identity document. Withdrawals cannot be processed until verification is complete.
We are strict about protecting minors. If anyone creates an account with a false age and it is caught during verification, the account will be closed immediately and the balance will be returned.
If there are children or teenagers in your household, make sure your device is password-protected. Do not share your ubazz account details with anyone.
It is recommended to use parental control software on your device to manage minors' online activity. ubazz never creates advertisements or content targeting children.
Core guidelines for responsible gaming
Keep these core principles in mind before playing at ubazz. They are not just rules — they are a way to keep your experience more enjoyable.
Set your budget first
Decide in advance how much you can afford to lose — play within your loss limit, not in hope of winning.
Treat it as entertainment
Do not think of gaming as a source of income. It is entertainment — just like going to the cinema or any other hobby.
Do not play under stress
If you are feeling down, tired, or stressed, take a break from playing. Gaming with a clear mind is more enjoyable.
Check the time regularly
Time passes quickly while playing. Check the clock regularly and take a break after your set time is up.
Contact support
If you have any problem or concern related to gaming, our support team is always ready. We provide service in both Bengali and English.
- Live chat — active 24 hours a day, 7 days a week. You will get an immediate response.
- Email: [email protected] — you can describe your issue in detail.
- Language: Full support available in both Bengali and English.
Questions about responsible gaming
Play safely, enjoy the fun
Set your limits, stay in control, and enjoy ubazz's wide game collection — responsibly.